Shipping policy

Shipping Policy

Processing Time

All items are made to order and typically ship within 1–4 business days.

Shipping Time

Standard shipping within the U.S. usually takes 3–5 business days after production. At this time, we only ship within the United States.

Please note that processing and shipping times are estimates and may occasionally vary due to high order volume or carrier delays.

Tracking

Tracking information will be emailed once your order ships. If your tracking shows an issue or your package appears lost, please contact us at support@thealoofcat.com and we'll help sort it out.

Damaged Items

If your order arrives damaged, please refer to our Refund Policy for next steps.